[Quick Take-Away: This article is a gold-mine of information. For me, the experience based tips in it confirm the most important point I always emphasize to people about negotiating – which is that is NOT the same as “haggling”. The former involves people interacting based on empathy, while the latter is typically driven mainly by win-lose, selfish interests.]
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15 Negotiation Tips From People Who Always Get Their Way
Negotiating can be intimidating. Uncomfortable. Even embarrassing in some cases.
Inveterate negotiator Niraj Jetly concedes that he can reach that extreme. “I think my son is embarrassed when I negotiate,” says Jetly, chief operating officer of NutriSavings, which helps companies educate employees about healthy eating. But that won’t stop him. “My only unconquered frontier is negotiating the college fee. I plan to try. We’ll see if I’m successful.”
Jetly learned negotiation techniques at Harvard Business School but found that taking the techniques into the real world was a whole other learning curve. Outside the ivy-covered walls, Jetly quickly realized even the best techniques won’t work unless administered in an environment of empathy. “It’s about building trust, nudging people in the right direction, and giving people space to move at their own pace.”
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http://www.success.com/article/15-negotiation-tips-from-people-who-always-get-their-way
Source: ExcelVB